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Customer reviews of Binks Of Beccles

At Binks Of Beccles we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Binks Of Beccles

Binks Of Beccles
5
4.8

Based on 210 customer reviews

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  • 5

    Great experience from start to finish

    By Catherine M on 05 October 2018 | Verified purchase

    No pushy salesperson trying to make us buy the car. We went away and returned again the following week for a second test drive and make our final decision without being hassled. Finance sorted with ease and car was ready when we arrived to pick it up with efficieny in getting the road tax paid for.

    Reply from Binks Of Beccles on 06/10/18

    Thank you for your kind & positive comments, these are appreciated by all the team at Binks. Kind regards Dean


  • 5

    Honest friendly experience

    By Diane M on 01 October 2018 | Verified purchase

    Wanted to do part ex even though my car was newer than the one I was ourchasing found them Helpful friendly and honest

    Reply from Binks Of Beccles on 03/10/18

    Thank you for taking the time to share your experience , and we are pleased that you are happy with your new car. Many thanks, Regards, D. Binks


  • 5

    Great service from binks

    By Stephen T on 12 September 2018 | Verified purchase

    The owner Neil Helped us . He wasn't pushy and was very polite. You could tell his business meant a lot to him. Many thanks would definitely recommend to anyone

    Reply from Binks Of Beccles on 19/09/18

    Thank you for sharing your positive review, this is appreciated by all our team. Kind regards from all at Binks


  • 5

    Great car sales

    By Christopher R on 11 September 2018 | Verified purchase

    Made buying a car pleasureable very nice people to deal with

    Reply from Binks Of Beccles on 11/09/18

    Thank you for your 5* review, this is appreciated by all at Binks.


  • 5

    Very Good Service

    By Susan J on 04 September 2018 | Verified purchase

    Excellent , very helpful , would highly recommend .

    Reply from Binks Of Beccles on 11/09/18

    Thank you for your kind review, and positive comments. This is appreciated by all the team. Kind regards, Dean Binks


  • 5

    Car needed for work

    By Paul E on 01 September 2018 | Verified purchase

    Friendly and helpful salesman. Not pushy, just very helpful from start to finish.

    Reply from Binks Of Beccles on 04/09/18

    Thank you for your 5* review, we appreciate your compliments regarding our friendly staff and service you received. Kind regards from the Binks team


  • 5

    Local and wonderful service and personal

    By Laura G on 25 August 2018 | Verified purchase

    Very professional. They really understood my needs.

    Reply from Binks Of Beccles on 04/09/18

    Thank you for sharing your experiences and offering us a 5* review, this is appreciated by all our staff. Kind regards from the Binks team


  • 5

    Unsafe Vehicle

    By Rebecca M on 17 August 2018 | Verified purchase

    Service was great when purchasing a new Nissan Micra, no problems at all and professional and friendly service. However, when driving the car a couple of days after bringing it home I began to have some trouble. After stopping on a motorway, I had to call a mechanic out due to the horrendous noose my car was making. Binks of Beccles had not safely serviced my car and left both of my front wheels loose. The mechanic was able to jack up the car and pull out the wheel nuts by hand. This could have caused my car to lose all steering and ultimately crash on a main road. This is NOT what I expected from a professional car dealer. Irresponsible and careless service.

    Reply from Binks Of Beccles on 18/08/18

    I was very sorry and extremely concerned to hear of your problem with your Micra. We do value our high standards very much and I thank you for bringing this to our attention. It would be helpful to the investigation if you could tell me how long after collection of the car did the problem arise? I will pass your review over to Dean, who is on holiday at the present, and our Service manager on Monday. I know Dean will be in contact with you on his return from hoilday.


  • 5

    Buying a used car from Binks of Beccles.

    By David S on 07 August 2018 | Verified purchase

    Everybody I dealt with was friendly, helpful and and co-operative. This included sales, reception and management staff. I saw that there was a significant degree of cohesion in providing a first class service.

    Reply from Binks Of Beccles on 10/08/18

    Thank you for your 5* review, and for sharing your positive experience. We hope you enjoy your new car and look forward to being of service to you in the future. Kind regards from all at Binks


  • 5

    The best car dealer I have experienced

    By Andrew M on 05 August 2018 | Verified purchase

    The company has provided me with my last two vehicles, the second of which was sourced for me. Both vehicles have been excellent. The personnel that I have dealt with have been unfailingly friendly and courteous and most willing to help in any way possible. I have resolved that, when I next need a new vehicle, this company will be my first port of call. I cannot recommend them highly enough.

    Reply from Binks Of Beccles on 10/08/18

    Thank you for your wonderful review, we are pleased you are enjoying your new Audi and the service you received. Kind regards from all at Binks