Binks Of Beccles
Customer reviews of Binks Of Beccles
At Binks Of Beccles we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
5 Star Treatment
By Sarah H on 22 July 2017 | Verified purchase
5 stars and fully worth it. Found the car at the right price and no pressure to sell to me waited week to think it over and came back for test drive again no pressure to sell which was really nice Yes I did buy and Marc the Sales Manager was wonderful full of information about the car including cost of car tax and what level insurance I would be expected to pay. Will come back again should I need another car. 5 Stars Well Earned.
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5
A very good experience. Would use again.
By S S on 06 July 2017 | Verified purchase
My elderly parents needed a new car so called into Binks. They were listened to and they were shown a few cars that were suitable for their needs. The car chosen they are very pleased with and the purchase was made very easy for them by a professional and friendly sales manager - he even arranged the disposal of their old worn out vehicle.
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5
Long Distance Purchase !!
By M T on 05 July 2017 | Verified purchase
I had been looking for a Mercedes E350 estate and liked the look of one advertised by Binks in Autotrader. As I live in Aberdeenshire, my initial enquiry was conducted over the phone. I was given an honest description which encouraged me to ask a friend from Cambridge to inspect the car. His report on the car and the seller convinced me this was the car for me. Over the phone, I asked a few more questions and agreed to purchase the car. It was prepared for me in a week, with a new MOT and service, refurbished wheels and a valet. My friend collected it from Binks, and I traveled to Cambridge to pick the car up. I then drove it to Wales and back to Scotland, covering 1200 miles in a weekend. Whilst never having visited Binks, I felt that I was well looked after, including a follow-up phone call, and the car is even better than I expected. I would have no hesitation in recommending Binks and their customer service.
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5
Very happy!
By Mary C on 02 July 2017 | Verified purchase
Great friendly customer service - would recommend to family and friends
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5
The Best In Suffolk
By Lawrence R on 30 June 2017 | Verified purchase
Nothing is to much trouble, Mark & Dean are lovely, this is the second car purchased from Binks of Beccles and when the need arrives we will go back, Thank You Mark & Dean.
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5
very good honest service.
By Chris R on 21 June 2017 | Verified purchase
couldn't fault them . very laid back and un pressurising. well done.
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5
Superb Customer Care
By Dave B on 25 May 2026 | Purchase not verified
I recently bought a Land Rover Discovery from Binks - it was a lovely car at a good price. In the next few days I noticed a few minor imperfections inc some marks to one of the alloys, a damaged wiper blade and some tiny white surface paint flecks on one side of the bodywork . As a six year old car this was reasonable wear and tear but the car was otherwise immaculate and I'm a bit of a perfectionist so I phoned Binks who could not have been more helpful in lending me a courtesy car while they got things sorted including having the alloy and paintwork treated by specialists - all at no charge to me. The team at Binks really do care about the cars they sell and their customers - a pleasure to deal with.
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5
Happy to recommend
By David S on 19 January 2026 | Purchase not verified
Another of my sons wanted to change his car and I said go see Dean at Binks he really has got a good reputation.Your brother has bought a few cars there annd always been treated well.So off to Beccles we went and Dean was great no nonsense, no pressure and we left to think about the purchase a few hours later the car was bought a few days after collecting the car,a light came on which turned out to be a faulty sensor ( these days it happens on cars).Dean was straight on to it and the replacement parts were ordered and fitted in a timely manner a curtesy car was given while the vehicle was being repaired( in one day back the next).Dean was most apologetic but as a dad of four I’m so happy to recommend him and his company if only every garage could emulate this level of customer service and when it’s a purchase for family members I have every faith in this company and Deans been a pleasure to deal with.
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5
Simply terrific car dealership!
By Rebecca P on 19 January 2024 | Purchase not verified
Simply terrific dealership! They make buying a used car so easy. Excellent customer service from an experienced team. 6 month warranty and all the care you could ask for before you drive off their forecourt. Rest pleased with our beautiful little Audi TT we bought from them at a sensible price. Cant recommend them more highly.
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5
Just excellent !!
By Paul G on 04 October 2023 | Purchase not verified
After 25 years of company cars , I had to purchase one with my own money !! . Really nice , clean & well priced car . We had a small niggle which reoccurred, but each time was dealt with immediately with a courtesy car.. excellent service from Ollie & would highly recommend Binks!!