Customer reviews of Binks Of Beccles
At Binks Of Beccles we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Binks Of Beccles
Based on 184 customer reviews
By Jonathan S on 18 August 2017 | Verified purchase
Bunks have a great range of used cars. We found the car with in our price range and they were happy for us to take it out for a test drive. They took us through step by step with the finance options & kept us inform through the whole sales process. Very happy with our purchase thus far.
Great to deal with!
By Colin T on 11 August 2017 | Verified purchase
Found them very professional throughout the purchase process. The car was fully prepped including a service.
5 Star Treatment
By Sarah H on 22 July 2017 | Verified purchase
5 stars and fully worth it. Found the car at the right price and no pressure to sell to me waited week to think it over and came back for test drive again no pressure to sell which was really nice Yes I did buy and Marc the Sales Manager was wonderful full of information about the car including cost of car tax and what level insurance I would be expected to pay. Will come back again should I need another car. 5 Stars Well Earned.
A very good experience. Would use again.
By S S on 06 July 2017 | Verified purchase
My elderly parents needed a new car so called into Binks. They were listened to and they were shown a few cars that were suitable for their needs. The car chosen they are very pleased with and the purchase was made very easy for them by a professional and friendly sales manager - he even arranged the disposal of their old worn out vehicle.
Long Distance Purchase !!
By M T on 05 July 2017 | Verified purchase
I had been looking for a Mercedes E350 estate and liked the look of one advertised by Binks in Autotrader. As I live in Aberdeenshire, my initial enquiry was conducted over the phone. I was given an honest description which encouraged me to ask a friend from Cambridge to inspect the car. His report on the car and the seller convinced me this was the car for me. Over the phone, I asked a few more questions and agreed to purchase the car. It was prepared for me in a week, with a new MOT and service, refurbished wheels and a valet. My friend collected it from Binks, and I traveled to Cambridge to pick the car up. I then drove it to Wales and back to Scotland, covering 1200 miles in a weekend. Whilst never having visited Binks, I felt that I was well looked after, including a follow-up phone call, and the car is even better than I expected. I would have no hesitation in recommending Binks and their customer service.
By Mary C on 02 July 2017 | Verified purchase
Great friendly customer service - would recommend to family and friends
The Best In Suffolk
By Lawrence R on 30 June 2017 | Verified purchase
Nothing is to much trouble, Mark & Dean are lovely, this is the second car purchased from Binks of Beccles and when the need arrives we will go back, Thank You Mark & Dean.
very good honest service.
By Chris R on 21 June 2017 | Verified purchase
couldn't fault them . very laid back and un pressurising. well done.
Appaling customer care
By Adrian H on 03 September 2019 | Purchase not verified
Appaling from point of handing over money. 10 days to prepare a less than 3 year old car. Once collected: Battery flat in key fob No service history documents or access to online system for the car. Front tyre deflating due to pressure sensor not sufficiently tightened following wheel repair. Vibration from exhaust and rear of car. Resulting in replacing key battery at own expense, using a tyre company to rectify the fault as not able to leave with Binks for a whole day albeit costed to Binks. Using the local Jaguar dealer to deal with all other issues as thankfully still has enough manufacturer warranty as the warranty supplied by Binks would probably not cover this. Customer care is appalling and as previously stated only interested in the money. No good will received from Binks but thankfully able to transfer service plan from previous owner via main dealer. Use at your peril and don't expect the earth, sadly spent £17500 there and treated in this manner!
Professional, Honest and Friendly
By Ross S on 04 February 2019 | Purchase not verified
First class customer service. Came to a quick and easy agreement on a few points I raised regarding the car I was purchasing, which was dealt with hassle-free. Overall happy with the purchase and experience.
Binks Of Beccles
- 01502 717121
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|Monday||08:30 - 18:00|
|Tuesday||08:30 - 18:00|
|Wednesday||08:30 - 18:00|
|Thursday||08:30 - 18:00|
|Friday||08:30 - 18:00|
|Saturday||09:00 - 17:00|
Alternative sales times may be available by appointment. Please note that our service department is closed on Saturday.