Binks Of Beccles
Customer reviews of Binks Of Beccles
At Binks Of Beccles we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
-
5
Honest, friendly and helful throughout
By James S on 07 October 2021 | Purchase not verified
Cannot fault Marc or the team at Binks, saw the car wasn't pestered into anything decided i wanted it. A small issue arose owing to faulty window but this was fixed and i was kept updated on what was happening all be it a slight delay although this was a main dealer issue with parts delivery. The experience was brilliant and i cannot reccommend Binks enough, happy with the car.
-
5
Highly Recommended
By Anonymous on 07 October 2021 | Purchase not verified
Marc is a wonderful, helpful and highly professional person to do business with. It was a very pleasant experience and the car was presented really beautifully. Very highly recommended.
-
5
Friendly, reliable and honest business.
By Anonymous on 06 July 2021 | Purchase not verified
Deane, Mark and Sam have been very helpful, friendly and efficient throughout my experience with them, and it is clear that they have happy customers as a number one priority. I would not hesitate to recommend Binks of Beccles to anybody and I will definitely use this garage again. Thank you all.
-
5
Disappointing!
By Paul M on 07 May 2021 | Purchase not verified
I bought a Range Rover Evoque from this garage a few weeks ago. Up until point of sale they were friendly & helpful. Day after collecting car I noticed a small dent on roof. Had to phone them 3 or 4 times before they reluctantly agreed to pay for dents man I had contacted to pull it out. I am now arranging a RAC Inspection of the car because I have lost trust in this garage.
-
5
Would recommend them without hesitation
By Peter R on 05 May 2021 | Purchase not verified
Really good company to deal with, the car was serviced and prepared beyond expectations. They have an exceptional warranty procedure which I used to cure a slight problem I was having. Nothing is too much trouble for them, very honest people to deal with. Would recommend them without hesitation.
-
5
Easy and so professional
By Vincent K on 06 December 2020 | Purchase not verified
Best car dealer i have ever used everyone i dealt with was so professional and they did the transfer and setting up my direct debit tax payments online for me also fitted new water pump and cambelt after they traced the history for me to check if previously done it was just made so easy
-
5
Car purchase
By Carrie-Ann H on 26 October 2020 | Purchase not verified
Very good customer service made buying a car feel easy and safe, lovely relaxed and friendly atmosphere.
-
5
Car purchase
By Carrie-Ann H on 26 October 2020 | Purchase not verified
Very good customer service made buying a car feel comfortable and safe. Lovely relaxed friendly atmoshere.
-
5
Please be aware
By elizabeth C on 25 July 2020 | Purchase not verified
I have had muiltple problems with a car and it cost a lot to fixed and been trying to resolve this with the company but no luck.
-
5
Appaling customer care
By Adrian H on 03 September 2019 | Purchase not verified
Appaling from point of handing over money. 10 days to prepare a less than 3 year old car. Once collected: Battery flat in key fob No service history documents or access to online system for the car. Front tyre deflating due to pressure sensor not sufficiently tightened following wheel repair. Vibration from exhaust and rear of car. Resulting in replacing key battery at own expense, using a tyre company to rectify the fault as not able to leave with Binks for a whole day albeit costed to Binks. Using the local Jaguar dealer to deal with all other issues as thankfully still has enough manufacturer warranty as the warranty supplied by Binks would probably not cover this. Customer care is appalling and as previously stated only interested in the money. No good will received from Binks but thankfully able to transfer service plan from previous owner via main dealer. Use at your peril and don't expect the earth, sadly spent £17500 there and treated in this manner!