By cliff P on 16 December 2019 | Verified purchase

Excellent service when part exchanging my car, we received great attention to all questions raised and were dealt with in a prompt and timely manner with change over of details and purchase. Would highly recommend this Car showroom

Reply from Binks Of Beccles on 04/01/20

Thank you for your positive reviews and comments. This is appreciated by all my team. Kind regards, DB

By peter T on 10 December 2019 | Verified purchase

We were welcomed by Mr Binks and immediately treated well, I felt the whole experience was very smooth and worry free, we purchased two cars and both were in great condition, my wife loves her KA, and although my car was at the cheaper end of the market the service I received was superb, the care is also lovely, I would defiantly use Binks again and would 100% recommend to friends.

Reply from Binks Of Beccles on 04/01/20

Thank you for your excellent review and positive comments, this is appreciated by all my team. Kind regards, Dean

By daniel P on 01 December 2019 | Verified purchase

Excellent friendly service. Would recommend to anyone looking for a quality used car. Great value for money.

Reply from Binks Of Beccles on 01/12/19

Thank you for your 5* review. We are pleased you are enjoying your new car and the service you received. Kind regards from all at Binks

By edward G on 30 November 2019 | Verified purchase

Very helpful and friendly staff. They knew alot about the dacia sandero that i wanted to buy. Would defenatly recommend them.

Reply from Binks Of Beccles on 01/12/19

Thank you for your positive review, we are happy you are enjoyiong your new car. Kind regards, from all at Binks

By lynda C on 25 November 2019 | Verified purchase

It was made very easy and simple. The car was taxed when I was there and easy to drive away. This is the second vehicle we have purchased and my partner looking At another as we have faith in the salesmen and confident of a reasonable deal.

Reply from Binks Of Beccles on 26/11/19

Thank you for your 5* review, and your continued business, this is appreciated by all my team. Kind regards, DB.

By shane B on 18 November 2019 | Verified purchase

From start to finish it was a pleasurable experience, received an acceptable price for our trade in and after a little bit of light banter both sides a satisfactory price for our new purchase

Reply from Binks Of Beccles on 26/11/19

Thank you for your positive review, we are pleased you are enjoying your new car. Kind regards from all at Binks

By michelle W on 04 November 2019 | Verified purchase

Good service and no pressure sale, hand over quick and simple overall great experience

Reply from Binks Of Beccles on 05/11/19

Thank you for your 5* review, this is appreciated by all my team. Kind regards, Dean

By philip D on 04 November 2019 | Verified purchase

Bought Jaguar xf sportbrake, so far so good! They were firm but fair in negotiation. Very happy with service and car!

Reply from Binks Of Beccles on 04/11/19

Thank you for sharing your experience and for travelling a considerable distance to purchase your new car. We are pleased you are enjoying your Jaguar. Kind regards from all at Binks.

By karen A on 04 November 2019 | Verified purchase

brilliant didn't hassle us but told us all we needed to know... everyone was nice and friendly and we think a good deal.

Reply from Binks Of Beccles on 04/11/19

Thank you for your excellent review, we are pleased you are enjoying your new car and we appreciate your repeat business. Kind regards, DB

By virginia P on 03 November 2019 | Verified purchase

I recently purchased a 11 year old Land Rover Freelander2 from them. The specifications on the For Sale sign stated a heated front windscreen. Because of the age I asked if everything that should work on it does and I was assured it did. Also before I pick it up it would have a through check over in the workshop. On collection I again asked if everything worked and was told yes. So you can imagine my disappointment when I found that the heated front windscreen didn’t work at all and only a small section of the heated back window worked. I contacted Binks who said the heated front windscreen was “ a luxury commodity “ and they couldn’t do anything about either of them. When I said I had been told that everything worked the answer was”that’s unfortunate “. I was offered my money back which I considered but would lose money on surrendering tax and insurance which seemed unfair so I kept it and will deal with the shortcomings. Would I recommend Binks after my disappointment experience NO!

Reply from Binks Of Beccles on 01/12/19

I am disappointed to receive this review, especially as we strive to offer well prepared quality cars at fair market prices. Unfortunately, on some older high specification vehicles, although we ensure all mechanical items are in good working order occasionally an ancillary item may be faulty. In this instance it was the front windscreen element. My apologies if you were misled at the point of sale, we try to be transparent about our preparation and I am surprised that it was suggested that a car of this age and mileage would be perfect. I offered to buy the car back as I didn't want an unhappy customer. We also offered a contribution towards replacing both front and rear screens, believing this was a fair compromise. DB On further discussion Mr& Mrs P decided to accept my offer and contribution and have have the windscreensreplaced. They have explained that they are now very happy with their new car. I am pleased this has now been resolved. DB