By Rebecca M on 17 August 2018 | Verified purchase

Service was great when purchasing a new Nissan Micra, no problems at all and professional and friendly service. However, when driving the car a couple of days after bringing it home I began to have some trouble. After stopping on a motorway, I had to call a mechanic out due to the horrendous noose my car was making. Binks of Beccles had not safely serviced my car and left both of my front wheels loose. The mechanic was able to jack up the car and pull out the wheel nuts by hand. This could have caused my car to lose all steering and ultimately crash on a main road. This is NOT what I expected from a professional car dealer. Irresponsible and careless service.

Reply from Binks Of Beccles on 18/08/18

I was very sorry and extremely concerned to hear of your problem with your Micra. We do value our high standards very much and I thank you for bringing this to our attention. It would be helpful to the investigation if you could tell me how long after collection of the car did the problem arise? I will pass your review over to Dean, who is on holiday at the present, and our Service manager on Monday. I know Dean will be in contact with you on his return from hoilday.

By David S on 07 August 2018 | Verified purchase

Everybody I dealt with was friendly, helpful and and co-operative. This included sales, reception and management staff. I saw that there was a significant degree of cohesion in providing a first class service.

Reply from Binks Of Beccles on 10/08/18

Thank you for your 5* review, and for sharing your positive experience. We hope you enjoy your new car and look forward to being of service to you in the future. Kind regards from all at Binks

By Andrew M on 05 August 2018 | Verified purchase

The company has provided me with my last two vehicles, the second of which was sourced for me. Both vehicles have been excellent. The personnel that I have dealt with have been unfailingly friendly and courteous and most willing to help in any way possible. I have resolved that, when I next need a new vehicle, this company will be my first port of call. I cannot recommend them highly enough.

Reply from Binks Of Beccles on 10/08/18

Thank you for your wonderful review, we are pleased you are enjoying your new Audi and the service you received. Kind regards from all at Binks

By Danielle W on 05 August 2018 | Verified purchase

Excellent service and straightforward process. No pressure looking around or throughout the test drive. Was talked through the paper work and it was an efficent service. Very happy with the service and the car.

Reply from Binks Of Beccles on 10/08/18

Thank you Danielle for your 5* review, we are pleased you are enjoying your new car. Kind regards from all at Binks

By Barry M on 04 August 2018 | Verified purchase

Excellent-- polite -- and courteous -good service -and so far-- very honest That is what you want from a car dealer and you got it a Binks

Reply from Binks Of Beccles on 10/08/18

Thank you Barry for your kind and positive review, this is appreciated by all my team. Many thanks, Dean

By Mark M on 31 July 2018 | Verified purchase

Great service throughout. Good selection of vehicles to choose from and positive help from the Binks team. The whole process from initial visit to final purchase was extremely professional.

Reply from Binks Of Beccles on 02/08/18

Thank you for your 5* review and your kind compliments. All my team appreciate you sharing your experience. Kind regards from all at Binks

By Kevin W on 30 July 2018 | Verified purchase

Great experience. Found the car I wanted. No pressure. I couldn't respect them more for the way I was treated :) Thank you Dean and Marc for your professional attitude.

Reply from Binks Of Beccles on 02/08/18

Thank you for your kind and positive review. We are pleased you were happy with your purchasing experience, and enjoying your new car. Many thanks from all at Binks

By Geoffrey J on 29 July 2018 | Verified purchase

All details were dealt with efficiently and quickly. I can honestly recommend this company to anybody considering buying a car in the Suffolk area, or anywhere really! They also have a great service policy with free MOT! Highly recommended!!

Reply from Binks Of Beccles on 02/08/18

Thank you Geoff, for sharing your positive experience, we are delighted that you are enjoying your new Mercedes. Best wishes from all at Binks

By Martin D on 28 July 2018 | Verified purchase

Very easy to use and I found the dream car I was looking for.

Reply from Binks Of Beccles on 02/08/18

Yes, it certainly is a dream car. Remember not to use those 360 horses too often! Thank you for your 5* review. Kind regards from all at Binks

By Robert J on 28 July 2018 | Verified purchase

After deciding the type of vehicle to buy, followed by a visit to Binks Garage of Beccles where we were treated to a warm welcome by Dean and Marc and let to our ideal choice of vehicle, from the initial visit right through to the collection of the car, ALL the staff were professional, polite and very pleasant . An absolute pleasure, we shall be using their service and mot facilities... I would have no hesitation in recommending Binks of Beccles to friends. THANKYOU

Reply from Binks Of Beccles on 02/08/18

Thank you for your lovely review, this is appreciated by all at Binks! Kind regards Dean